1. Q15 : What about your delivery time?
A: The lead time will depends on your items,Ordinary order, usually only need to take 3-5 days if products in stock.
2. Q14:Can we customize all the styles we need?
A:Yes, our factory can make all the styles you need, and MOQ is 20Pairs for one model.
3. Q13: Can we get samples to check your quality?Are the samples free ?
A:Yes. Certainly we will provide sample for approval before placing your order. Normally, we provide 1-3pcs free samples for test or quality checking.
4. Q12: Are you a factory or trading company?
A: We are factory and produce all the products by ourself. Welcome to our company for factory inspection.
5. Q11: How to visit factory?
A: We have our own factory,Just leave us a message directly.
6. Q10: What is your mass products delivery time?
A: 25-45 working days. Exact time should be accord to the order quantity.
7. Q9: How is your quality control?
A: We have a profession QC team with the strong sense of responsibility. We maintain tight control over production from raw material to finish products.
Every working procedure is monitored by our specialists to ensure the high quality of our parts.
8. Q8: How to get a quotation?
A: Please kindly advice the OE number, color, drawing picture, VIN, and send your email to us or talk to our staff via sales manager.
9. Q7:What kinds of package can you provide?
A:Kwatt products are packed with color box or double blister then with the carton for outside packing or as your requirement.
10. Q6: Do you offer guarantee for the products?
A: Yes, we offer 12 months warranty to our products.
11. Q5. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
12. Q4. How to proceed an order for led light?
A: Firstly, let us know your requirements or application.
Secondly, We quote according to your requirements or our suggestions.
Thirdly, customer confirms the samples and places deposit for formal order.
Fourthly, We arrange the production.
13. Q3. Do you have any MOQ limit for led light order?
A: Trail orders are no limit.
14. Q2. What about the lead time?
A:Generally,sample needs 3-5 days, mass production time needs 15 working days.All depends on your order quantity.
15. Q1. Can I have a sample order for led light?
A: Yes, sample order to test and check quality are welocme. Mixed samples are acceptable.